Smart Routing

How it works

Smart Routing combines an active configuration, a fallback list and connector eligibility checks for each shop. The resulting decision is visible on transaction details.

Implementation

Create or choose the configuration, order the fallback connectors and set relevant limits. Check method, currency and amount support before expecting a connector to be selected. Failed technical attempts may fall back; issuer declines follow their own behavior. Review availability and price adjustments alongside routing so the buyer's method list and total stay consistent.

In this area

• How a connector is chosen
• When the chosen connector fails
• What happens before and after routing

Related guides

• Routing configurations
• Fallback order
• Add a connector
• Limits
• Vaults