Sell-to restrictions

How it works

Sell-to restrictions determine which countries may buy, rather than merely changing the methods available. A shop may override the merchant default.

Implementation

Choose the account default and then review any shop overrides. The buyer's detected country determines the applied rule; it is not a verified residence record. Test a permitted and a refused country in the checkout preview. Keep the refusal message understandable and make sure support can identify the rule that blocked an attempted purchase.

In this area

• Set the merchant default
• Override one shop
• How the buyer's country is determined
• What a refused buyer sees

Related guides

• Method availability