## How it works

SpicePay → Orders holds the storefront's orders and their payment references. Refunds can return all or part of the captured amount through the original connector.

## Implementation

Open the order, inspect its environment and paid amount, and choose the intended refund amount. A background reconciliation process updates the outcome; wait for that result before repeating the action. Keep separate records for refunded and disputed funds. Use order notes and signed event delivery results when investigating discrepancies.

## In this area

- Disputes and logs