## How it works

Disputes need a decision before their response deadline. The available accept and challenge actions depend on the payment processor.

## Implementation

Find the case, inspect its stage and deadline, and gather the relevant order and delivery evidence. Submit the permitted files and structured details for a challenge, or accept if that is your decision. Link existing refunds where the workflow permits it and watch the final event. Subscription-cycle chargebacks may belong to a billing invoice rather than a standalone payment.

## In this area

- Find a dispute
- Dispute states
- What each processor lets you do
- Respond to a dispute
- Challenge a dispute
- Accept a dispute
- Link a refund to a dispute
- Chargebacks on subscription cycles

## Controls and values

| Control | Values and related labels |
| --- | --- |
| **Lost** | `Won` |

## Related guides

- [PayPal cases](/docs/dashboard/disputes-paypal/)
- [Disputes](/docs/payment-api/disputes/)
- [Refunds](/docs/dashboard/refunds/)